We are currently accepting applications for 1 Full Time Registration Clerk/PBX Operator I's.
This position will be scheduled as needed with a varied shift of day and evening hours.
This may include weekdays/nights and weekends depending on the needs of the department.
The main function of this position is to register patients in an efficient manner, following hospital policy and procedure.
Insures that accurate patient information is obtained and entered into the computer system.
Receive visitors and patients, ascertain their needs and direct them accordingly.
The receptionist will work closely with the staff and physicians, outside doctor’s offices, patients, medical staff, insurance companies, and other hospital and URMC employees.
Courteously assists patients, patient families, and visitors as needed.
Utilizes good communication skills.
Demonstrates superior customer service skills and adheres to the JMH Standards of performance.
According to specified procedures, operate a console telephone switchboard in order to relay incoming, outgoing and inter-office calls.
Performs various hospital communications and clerical duties.
Acts as hospital receptionist.
*QUALIFICATIONS AND EXPERIENCE:*
High School diploma or equivalency, plus completion of a keyboarding and medical terminology course preferred.
Basic computer skills are required, Word, Excel.
If no medical terminology, must complete medical terminology course provided by the hospital.
Three months in a healthcare field preferred.
Great customer service skills required.
Job Type: Full-time
Pay: $16.
71 - $18.
45 per hour
Benefits:
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Free parking
* Opportunities for advancement
* Paid orientation
* Paid sick time
* Paid time off
* Paid training
* Retirement plan
* Vision insurance
Healthcare setting:
* Hospital
Schedule:
* Day shift
* Evening shift
* Monday to Friday
* On call
* Weekends as needed
Ability to commute/relocate:
* Wellsville, NY 14895: Reliably commute or planning to relocate before starting work (Required)
Education:
* High school or equivalent (Required)
Experience:
* Customer service: 1 year (Preferred)
* Medical terminology: 1 year (Preferred)
* Computer skills: 1 year (Preferred)
Work Location: In person
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