Clarity Wellness Community is a progressive not-for-profit organization providing mental health services in Allegany and Wyoming counties.
Clarity’s mission is to empower people with care, connections and support for a lifetime of choice.
We are currently seeking a full-time Program Assistant in our Arcade and Warsaw, NY offices.
Program Assistants play a vital role in our organization, as they are charged with working in a fast-paced environment while providing clerical support to a variety of team members and individuals served by Clarity.
A few of these responsibilities include:
* Providing a warm and pleasant experience to all guests in a professional manner.
* Answering phones, transferring calls, taking messages, reviewing voicemails, and returning calls as needed.
* Completing tasks associated with enrollment of people in services which include but are not limited to the following: scheduling appointments, rescheduling appointments, documenting reasons for no shows, reschedules, and cancellations, building client record for all new clients by entering all of the necessary demographic data,
* Collecting co-payments as necessary.
*Starting Wage: $15.
00 per hour*
*Hours: Full-time 40 hours (Monday-Friday)*
*Qualifications: *
* HS Diploma with at least 6 months experience with administrative support and/or a minimal of 2 years of experience in customer experience.
Documented proficiency in word, excel, and outlook.
* Strong professional communication skills and excellent customer service required.
* Must have the ability to cover additional work shifts as needed.
* Must have a valid driver’s license in the state that the employee resides, with transportation or the ability to access and utilize forms of public transportation.
Job Type: Full-time
Pay: From $15.
00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Work Location: In person
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